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FAQs
  • How can I book an appointment?
    All appointments can be booked HERE.
  • Where is Fabulush located?
    Fabulush is located at 20 Richardson Street in Downtown, Toronto. The nearest intersection is Lakeshore and Lower Jarvis.
  • What forms of payment are accepted?
    Deposits can be made through EMT to hello@thefabulushlab.com and must be sent once booked to secure your appointment. Remaining balances can be made with cash or EMT at the time of your appointment. Services are non-refundable. Prices are subject to change at any time.
  • Is there parking near the studio?
    Yes! There are various paid parking lots around the studio: 130 Queens Quay East 178 Queens Quay East 185 Queens Quay East Street parking on Lower Jarvis Street (both sides in front of Loblaws. Please check signs: no parking Monday-Friday 7am-9am; 4pm-6pm). Alternatively, the studio is a 10-15min walk from King or Union Station.
  • Can I bring guests to my appointment?
    No guests are permitted to your appointment.
  • What are lash extensions?
    Lash extensions is a beautiful way to enhance the fullness, thickness and curliness of your natural lashes. This service involves applying a synthetic/silk lash extension to a single isolated natural lash using a bonding adhesive. Take a look at our service menu for the various lash extension techniques.
  • Which lash service should I choose?
    Not sure which service is for you? All you need to do is book an appointment, and Fabulush will take care of the rest. Fabulush appointments start off with a free consultation to ensure you get exactly what you're looking for.
  • How long do lash extensions last?
    Typically, the lash extensions may last 3-4 weeks. However, the time in which lash extensions last may vary due to multiple factors: • Application: Proper application by a well-trained lash technician, quality products, and a controlled environment contribute to optimal lash extension retention. • Aftercare: Aftercare is extremely important in ensuring both your natural lashes and lash extensions are clean and healthy. Proper aftercare will aid in better retention. Learn about aftercare here. To maintain your lash extensions, it is recommended that you book a refill appointment every 2-3 weeks.
  • How often should I refill and how do I take care of my lash extensions?
    Refills are typically recommended every 2-3 weeks. Your lash extension will fall off with your natural lashes at the end of its life cycle (this is completely normal), and a new lash will grow in its place. Regular refills help to keep your lashes looking full and fabulous. It is extremely important to clean and take care of your lashes after your appointment to ensure optimal lash health and retention. Learn about aftercare here.
  • How do I prepare for my lash appointment?
    Lash extensions is a beautiful way to enhance the fullness, thickness and curliness of your natural lashes. To ensure the best results, it is recommended to adhere and consider these pre-care instructions.
  • How long does a lash extension appointment take?
    Quality lash extensions and proper application require time and precision. A full set may take 2-2.5 hours, whereas a refill may take 1.5-2 hours. The time may vary depending on your natural lashes and the desired lash style.
  • Can I wear makeup while having lash extensions?
    Yes, you can wear makeup with lash extensions. However, it is strongly recommended that you do NOT wear mascara and avoid waterproof products, or products containing oil around the lash line. Remove makeup every night and take special care around the lash line.
  • How do I remove the lash extensions?
    The safest method to remove your lash extensions is to have them taken off professionally. This prevents any potential damage to your natural lashes. Book a lash removal HERE.
  • Will lash extensions damage my natural lashes?
    Lash extensions will NOT damage your natural lashes if applied correctly by a well-trained lash technician. Natural lash health is a top priority that is taken into consideration during the styling and application of the lash extensions at The Fabulush Lab.
  • I want to get my lashes done! How do I know if I am a good candidate*?
    You MAY NOT be eligible for lash extensions if you are/have*: Under the age of 18 ​Signs of any contagious or abnormal eye conditions or infections, such as styes, conjunctivitis or blepharitis Hypersensitive skin Itchy, red, or swollen eyes Any cuts or open wounds in the area Difficulty closing eyes Cancer or have undergone chemotherapy in the last 6 months Herpes Epilepsy Any eye/nose surgery or semi-permanent make-up around the eye area (eg. eyeliner) within the last 4 weeks Previous allergic reactions to lash extensions ​ *It is always best to consult with a physician before booking an appointment.
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